What is your cancelation policy?

All cancelations must be submitted in writing. The cancelation fee depends on the date when we receive written notification of your request to cancel your booking. Please note that the deposit is non-refundable. If we cancel your booking due to failure to pay your outstanding balance no refund of the deposit will be made. Should J² be required to cancel your booking or the entire trip for operational, security or other reasons, you will be entitled to receive a full refund, or transfer the monies paid to a new booking, or have us hold the monies for a future trip.

Cancelations made 90 or more days prior to departure incur the loss of the deposit. Cancelations made 89 to 46 days prior to departure incur the loss of 50% of the full trip cost. Cancelations made 45 days or less prior to the departure incur the loss of 100% of the full trip cost. We strongly recommend that you separately purchase travel insurance which may cover you in the case of cancellation due to medical or similar reasons.